RETURN    

We understand that even the most discerning shoppers may occasionally find a purchase that doesn't fully meet their expectations. To address this, we've developed a flexible return policy aimed at prioritizing your satisfaction. Here's what you need to know:   

Initiating a Return: You have up to 48 hours from receiving your item to request a return. For the return to be accepted, the item must be undamaged and show no signs of wear and tear. Make sure to keep all tags, packaging, and invoices intact to facilitate the return process. Failure to include these items may delay your return.   

Effortless Return Process: Starting a return is simple. You can either email us at zenithbyteinnovations@gmail.com within the 48-hour window or initiate the return through your personal account. Once we receive your return request, we'll provide clear instructions for the next steps. Our goal is to make the return process as smooth as possible for our valued customers.   
 

REFUND   

Our main aim is to ensure that every customer is not just satisfied but delighted with their purchases. However, we understand that there may be occasions when a product doesn't meet your expectations. In such cases, our transparent refund policy comes into play:   

Processing Refunds: After we receive and assess the returned item, we'll process your refund promptly within 5 to 7 days. The refunded amount will be credited back to your original payment method.   

Quality Assurance: It's important to note that we can only issue a refund if the product meets our strict quality standards. Any signs of damage or wear and tear may prevent us from issuing a refund. Before proceeding with the refund, our team will carefully inspect the returned item to ensure it meets our quality criteria. Rest assured, we're committed to simplifying and speeding up the refund process, ensuring you receive your funds quickly and with minimal hassle.